UUID

public/support.html

@@ -170,12 +170,12 @@ Please note: it does not cover general Odoo usage or functional questions.
     const uuid = params.get("uuid");
 
     // Generate UUID once per page load
-    function generateUUID(){
+    function generateChatID(){
       return ([1e7]+-1e3+-4e3+-8e3+-1e11).replace(/[018]/g, c =>
         (c ^ crypto.getRandomValues(new Uint8Array(1))[0] & 15 >> c / 4).toString(16)
       );
     }
-    const CLIENT_UUID = generateUUID();
+    const chatId = generateChatID();
 
     function formatTime(date){
       return date.toLocaleTimeString([], {hour: '2-digit', minute:'2-digit'});
@@ -221,7 +221,7 @@ Please note: it does not cover general Odoo usage or functional questions.
       if(!text) return;
       // show user message
        if(text.toLowerCase().startsWith('/ticket')){
-        text = `/ticket ${uuid}`; // Add UUID after /ticket
+         text = `/ticket UUID:${uuid} chatId: ${chatId}`; // Add UUID after /ticket
     }
       appendMessage(text, 'me');
       input.value = '';
@@ -240,7 +240,7 @@ Please note: it does not cover general Odoo usage or functional questions.
 
       try{
         // Post to webhook - expecting a JSON response. Adapt to your backend.
-        const payload = {text: text, uuid: CLIENT_UUID};
+        const payload = {text: text, uuid: uuid, chatid: chatId};
         const res = await fetch(WEBHOOK, {
           method: 'POST',
           headers: {