407 lines
47 KiB
HTML
407 lines
47 KiB
HTML
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<div id="wrapwrap" class=" ">
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<main>
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<div id="wrap" class="oe_structure oe_empty"><section class="s_text_cover o_colored_level o_cc o_cc5" data-snippet="s_text_cover" data-name="Text Cover">
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<h1 class="display-3">Support and FAQ</h1>
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<p class="lead"><br/></p><p class="lead">For the fastest help, please read our <strong>FAQ</strong> first - our support bot can assist with quick fixes like <strong>git pull</strong> or restarts - or simply send a <strong>ticket</strong> to our support team for further assistance.</p></div>
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<div class="container">
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<li class="nav-item" role="presentation">
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<a class="nav-link text-break" id="nav_tabs_link_1761642010943_664" data-bs-toggle="tab" href="support.html#nav_tabs_content_1761642010943_664" role="tab" aria-controls="nav_tabs_content_1761642010943_664" aria-selected="false" tabindex="-1">
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First Steps<small class="oe_unbreakable o_nav_tabs_description opacity-75">What is your service about</small>
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</a>
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</li>
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<a class="nav-link text-break active" id="nav_tabs_link_1761642010943_665" data-bs-toggle="tab" href="support.html#nav_tabs_content_1761642010943_665" role="tab" aria-controls="nav_tabs_content_1761642010943_665" aria-selected="true">
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Advanced Users<small class="oe_unbreakable o_nav_tabs_description opacity-75">Install Modules, configure Backup, ...</small>
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</a>
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</li>
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Trouble Shooting<small class="oe_unbreakable o_nav_tabs_description opacity-75">Service is unavailable, git push does not work</small>
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</a>
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</li><li class="nav-item" role="presentation">
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<a class="nav-link text-break" id="nav_tabs_link_1761642010943_663" data-bs-toggle="tab" href="support.html#nav_tabs_content_1761642010943_663" role="tab" aria-controls="nav_tabs_content_1761642010943_663" aria-selected="false" tabindex="-1">
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Commercial<small class="oe_unbreakable o_nav_tabs_description opacity-75">All information about out services</small>
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</a>
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<a class="nav-link text-break" id="nav_tabs_link_1761642010943_667" data-bs-toggle="tab" href="support.html#nav_tabs_content_1761642010943_667" role="tab" aria-controls="nav_tabs_content_1761642010943_667" aria-selected="false" tabindex="-1">
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Bring your Database<small class="oe_unbreakable o_nav_tabs_description opacity-75">Migrate form another provider</small>
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</a>
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</li>
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</ul>
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<div class="s_tabs_content tab-content col-md-9">
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<div class="tab-pane fade" id="nav_tabs_content_1761642010943_664" role="tabpanel" aria-labelledby="nav_tabs_link_1761642010943_664">
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<div class="oe_structure oe_empty" data-editor-message-default="true" data-editor-message="DRAG BUILDING BLOCKS HERE">
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<section class="s_text_block o_colored_level" data-snippet="s_text_block" data-name="Tab">
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<div class="s_allow_columns container">
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<div data-name="Accordion" data-snippet="s_accordion" class="s_accordion">
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<div id="myCollapse1761642596059" class="accordion">
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<div class="accordion-item position-relative z-1" data-name="Accordion Item">
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<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761642596061" data-bs-target="#myCollapseTab1761642596060" aria-controls="myCollapseTab1761642596060"><span class="flex-grow-1"><p><span style="font-weight: normal;">My Odoo seems </span>empty<span style="font-weight: normal;">. What can I do with it?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761642596059" role="region" id="myCollapseTab1761642596060" aria-labelledby="myCollapseBtn1761642596061">
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<div class="accordion-body">
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<div>We provide a vanilla Odoo installation, which means your Odoo comes empty but fully ready for <strong>you to customize</strong> with the apps your business needs. To get started, go to the Apps menu, browse the available apps, and click Install — each app will appear in your main menu once installed, ready to use.</div><div><br/></div><div>Here are some examples for different types of businesses:</div><ul><li><strong>Manufacturing unit</strong>: Install the Manufacturing and Inventory/Logistics apps to manage production orders, stock, and deliveries.</li><li><strong>Online store</strong>: Install Website, eCommerce, and Sales apps to sell products online and manage orders.</li><li><strong>Service company</strong>: Install Project and Timesheets apps to manage tasks, track work hours, and invoice clients.</li><li><strong>Retail shop</strong>: Install Point of Sale (POS) and Inventory apps to manage in-store sales and stock.</li><li><strong>Accounting firm</strong>: Install Accounting and Invoicing apps to handle client billing, reporting, and bank reconciliation.</li><li><strong>Marketing agency</strong>: Install CRM, Marketing, and Email Marketing apps to manage leads, campaigns, and customer communications.</li><li><strong>Event company</strong>: Install Events and Website apps to manage event registrations, ticket sales, and promotions.</li></ul><p>No matter your business type, you can pick the apps that match your needs, and gradually build your Odoo system step by step.</p>
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</div>
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</div>
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</div>
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<div class="accordion-item position-relative z-1" data-name="Accordion Item">
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<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761642596063" data-bs-target="#myCollapseTab1761642596062" aria-controls="myCollapseTab1761642596062"><span class="flex-grow-1"><p><span style="font-weight: normal;"> How do I </span>install<span style="font-weight: normal;"> a new app?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761642596059" role="region" id="myCollapseTab1761642596062" aria-labelledby="myCollapseBtn1761642596063">
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<div class="accordion-body">
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<p>Open the Apps menu, search for the app you want, and click Install. Once installed, the app will appear in your main menu, ready to use. For additional apps not included by default, you can also install them via Git or use our one-click Quick Git feature for faster setup. <br/><br/>All Odoo Community apps are included, and more free apps can be found at <a href="https://odoo-community.org/" class="o_translate_inline">https://odoo-community.org/</a><br/>It’s always a good idea to become a member of the Odoo Community Association (OCA) and support their work.</p>
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</div>
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</div>
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</div>
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<div class="accordion-item position-relative z-1" data-name="Accordion Item">
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<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761644984156" data-bs-target="#myCollapseTab1761644984155" aria-controls="myCollapseTab1761644984155"><span class="flex-grow-1"><p><span style="font-weight: normal;">How do I add my </span>email Server<span style="font-weight: normal;"> for sending messages from Odoo?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761642596059" role="region" id="myCollapseTab1761644984155" aria-labelledby="myCollapseBtn1761644984156">
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<div class="accordion-body">
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<div>To send emails from Odoo, you need to configure an Outgoing Mail Server. Go to Settings → Technical → Email → Outgoing Mail Servers and enter your email server details, such as SMTP server, port, username, and password. You can get the SMTP server information from your domain or email provider — they usually provide these details in their support or control panel. After entering the information, test the connection to ensure it works correctly.</div><div><br/></div><p>If you also want to receive emails in Odoo, you can set up Incoming Mail Servers under the same menu, using the IMAP/POP3 details from your provider. This allows Odoo to handle both outgoing and incoming messages seamlessly.</p>
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</div>
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</div>
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</div><div class="accordion-item position-relative z-1" data-name="Accordion Item">
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<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="accordion-button34559_3" data-bs-target="#myCollapseTab34559_3" aria-controls="myCollapseTab34559_3"><span class="flex-grow-1"><p><span style="font-weight: normal;">How do I change my </span>login<span style="font-weight: normal;"> name or </span>password<span style="font-weight: normal;">?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761642596059" role="region" id="myCollapseTab34559_3" aria-labelledby="accordion-button34559_3">
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<div class="accordion-body">
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<p>Before making any changes, it is advised to<strong> set up your outgoing email serve</strong>r to ensure notifications and password resets work correctly. <br/><br/>Your login name is the email address associated with your account. To change it, go to Settings → Users & Companies → Users, select your user, and update the Email field. After changing your login name, you must log in using the new email and your existing password. To change your password, go to the same user settings, click Change Password, or use the “Forgot Password” link on the login page to reset it via email.</p>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</section>
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</div>
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</div>
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<div class="tab-pane fade active show" id="nav_tabs_content_1761642010943_665" role="tabpanel" aria-labelledby="nav_tabs_link_1761642010943_665">
|
||
<div class="oe_structure oe_empty" data-editor-message-default="true" data-editor-message="DRAG BUILDING BLOCKS HERE">
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<section class="s_text_block o_colored_level" data-snippet="s_text_block" data-name="Tab">
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<div class="s_allow_columns container">
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<div data-name="Accordion" data-snippet="s_accordion" class="s_accordion">
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<div id="myCollapse1761643663681" class=" accordion">
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<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
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<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761643663683" data-bs-target="#myCollapseTab1761643663682" aria-controls="myCollapseTab1761643663682"><span class="flex-grow-1"><p><span style="font-weight: normal;">Do i get </span>SSH<span style="font-weight: normal;"> access to my service?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761643663681" role="region" id="myCollapseTab1761643663682" aria-labelledby="myCollapseBtn1761643663683">
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<div class="accordion-body">
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<p>No - SSH access is limited to Git operations only. All other management and configuration options are available through our Odoo Settings module.</p>
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</div>
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||
</div>
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||
</div>
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||
<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761643663685" data-bs-target="#myCollapseTab1761643663684" aria-controls="myCollapseTab1761643663684"><span class="flex-grow-1"><p><span style="font-weight: normal;">How do I configure my </span>Backup<span style="font-weight: normal;"> frequency?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761643663681" role="region" id="myCollapseTab1761643663684" aria-labelledby="myCollapseBtn1761643663685">
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<div class="accordion-body">
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||
<p>The backup job runs as a scheduled action within Odoo, ensuring your data is regularly saved. You can access and manage this job only when Development Mode is enabled, which allows you to view technical settings and scheduled actions that are otherwise hidden in the standard interface. This way, you can review, adjust, or trigger backups as needed to keep your system secure and up to date.</p>
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||
</div>
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||
</div>
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||
</div>
|
||
<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761643663687" data-bs-target="#myCollapseTab1761643663686" aria-controls="myCollapseTab1761643663686"><span class="flex-grow-1"><p><span style="font-weight: normal;">How long are </span>Backups<span style="font-weight: normal;"> stored?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761643663681" role="region" id="myCollapseTab1761643663686" aria-labelledby="myCollapseBtn1761643663687">
|
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<div class="accordion-body">
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||
<p>We store backups in slots, which are retained until they are overwritten. Backups are managed using a first-in, first-out (FIFO) queue, which is the standard approach for ERP systems. When a backup is overwritten, it is permanently deleted. If you need to keep more backups, you can upgrade your contract and purchase additional slots to increase your storage capacity.</p>
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</div>
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</div>
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</div><div class="accordion-item position-relative z-1" data-name="Accordion Item">
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<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761643663689" data-bs-target="#myCollapseTab1761643663688" aria-controls="myCollapseTab1761643663688"><span class="flex-grow-1"><p><span style="font-weight: normal;">How do I route my </span>domain<span style="font-weight: normal;"> to my ODOO?</span></p></span></button>
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<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761643663681" role="region" id="myCollapseTab1761643663688" aria-labelledby="myCollapseBtn1761643663689">
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<div class="accordion-body">
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<div>To route your domain to Odoo, you first need to update the A record at your domain provider. This record links your domain name to our server’s IP address, ensuring that visitors are directed to your Odoo instance. You can usually find the A record settings in your domain registrar’s control panel under DNS settings or domain management. Enter the IP address of our server and save the changes. Keep in mind that DNS changes can take some time to propagate across the internet, usually up to a few hours. Once the A record is updated, the server will need to be restarted to recognize the new domain.</div><div><br/></div><p>After updating the A record, you also need to add your domain in Odoo. Go to Settings → 4 Server → Domains and enter each domain on a separate line. This ensures Odoo recognizes the domain and serves your instance correctly. Important: Check your contract to see how many domain routings are included.</p>
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</div>
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</div>
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</div><div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761644287033" data-bs-target="#myCollapseTab1761644287032" aria-controls="myCollapseTab1761644287032"><span class="flex-grow-1"><p><span style="font-weight: normal;">How can I install ODOO </span>Enterprise<span style="font-weight: normal;">?</span></p></span></button>
|
||
<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761643663681" role="region" id="myCollapseTab1761644287032" aria-labelledby="myCollapseBtn1761644287033">
|
||
<div class="accordion-body">
|
||
<div>To install Odoo Enterprise, you first need to purchase a separate license from Odoo. Our prepared Git repository already includes an Enterprise folder where you can add the Enterprise addons, which can then be installed via Git.</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</section>
|
||
</div>
|
||
</div>
|
||
<div class="tab-pane fade" id="nav_tabs_content_1761642010943_666" role="tabpanel" aria-labelledby="nav_tabs_link_1761642010943_666">
|
||
<div class="oe_structure oe_empty" data-editor-message-default="true" data-editor-message="DRAG BUILDING BLOCKS HERE">
|
||
<section class="s_text_block o_colored_level" data-snippet="s_text_block" data-name="Tab">
|
||
<div class="s_allow_columns container">
|
||
<div data-name="Accordion" data-snippet="s_accordion" class="s_accordion">
|
||
<div id="myCollapse1761642596073" class=" accordion">
|
||
<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761642596075" data-bs-target="#myCollapseTab1761642596074" aria-controls="myCollapseTab1761642596074"><span class="flex-grow-1"><p><span style="font-weight: normal;">After a git check in my server does not </span>come up again<span style="font-weight: normal;"> or shows an error 500</span></p></span></button>
|
||
<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761642596073" role="region" id="myCollapseTab1761642596074" aria-labelledby="myCollapseBtn1761642596075">
|
||
<div class="accordion-body">
|
||
<p>If you’ve pushed a new module to the server and it prevents the service from starting, first revert your changes in Git and push the corrected version back to the server. Then open the support chat you find on this site - you’ll need your UUID (sent in the confirmation email to the address you used when signing up). After you tell our chatbot to git pull and restart the server, you’ll receive a confirmation email at your registered address; once confirmed, we’ll bring your Odoo instance back online.</p>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761642596077" data-bs-target="#myCollapseTab1761642596076" aria-controls="myCollapseTab1761642596076"><span class="flex-grow-1"><p><span style="font-weight: normal;">Why does my domain show an “</span>Unknown Certificate<span style="font-weight: normal;">” or "</span>Bad Gateway<span style="font-weight: normal;">" when i open it in a browser?</span></p></span></button>
|
||
<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761642596073" role="region" id="myCollapseTab1761642596076" aria-labelledby="myCollapseBtn1761642596077">
|
||
<div class="accordion-body">
|
||
<p>This usually happens because the server has not been restarted after routing your domain to our service. To resolve this, simply restart your server — once it comes back online, Odoo will generate the correct SSL certificate for your domain. If the error persists, please create a support ticket so our team can assist you further.</p>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</section>
|
||
</div>
|
||
</div><div class="tab-pane fade" id="nav_tabs_content_1761642010943_663" role="tabpanel" aria-labelledby="nav_tabs_link_1761642010943_663">
|
||
<div class="oe_structure oe_empty" data-editor-message-default="true" data-editor-message="DRAG BUILDING BLOCKS HERE">
|
||
<section class="s_text_block o_colored_level" data-snippet="s_text_block" data-name="Tab">
|
||
<div class="s_allow_columns container">
|
||
<div data-name="Accordion" data-snippet="s_accordion" class="s_accordion">
|
||
<div id="myCollapse" class=" accordion">
|
||
<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="accordion-button34559_1" data-bs-target="#myCollapseTab34559_1" aria-controls="myCollapseTab34559_1"><span class="flex-grow-1"><p><span style="font-weight: normal;">Is the ODOO </span>Enterprice<span style="font-weight: normal;"> Licence included?</span></p></span></button>
|
||
<div class="accordion-collapse collapse" data-bs-parent="#myCollapse" role="region" id="myCollapseTab34559_1" aria-labelledby="accordion-button34559_1">
|
||
<div class="accordion-body">
|
||
<p>No the ODOO Enterprice License need to be purchased separately.</p>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="accordion-button34559_2" data-bs-target="#myCollapseTab34559_2" aria-controls="myCollapseTab34559_2"><span class="flex-grow-1"><p><span style="font-weight: normal;">How can I </span>upgrade<span style="font-weight: normal;"> my service?</span></p></span></button>
|
||
<div class="accordion-collapse collapse" data-bs-parent="#myCollapse" role="region" id="myCollapseTab34559_2" aria-labelledby="accordion-button34559_2">
|
||
<div class="accordion-body">
|
||
<div>You can upgrade your service directly in Odoo by going to Settings → 4 Server → Upgrade. From there, you can choose to move to a higher plan or add additional features individually, such as extra backup slots or additional domain routings, depending on your needs. This allows you to customize your service without interrupting your existing setup.</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</section>
|
||
</div>
|
||
</div>
|
||
<div class="tab-pane fade" id="nav_tabs_content_1761642010943_667" role="tabpanel" aria-labelledby="nav_tabs_link_1761642010943_667">
|
||
<div class="oe_structure oe_empty" data-editor-message-default="true" data-editor-message="DRAG BUILDING BLOCKS HERE">
|
||
<section class="s_text_block o_colored_level" data-snippet="s_text_block" data-name="Tab">
|
||
<div class="container s_allow_columns">
|
||
<div data-name="Accordion" data-snippet="s_accordion" class="s_accordion">
|
||
<div id="myCollapse1761645526435" class=" accordion">
|
||
<div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761645526437" data-bs-target="#myCollapseTab1761645526436" aria-controls="myCollapseTab1761645526436"><span class="flex-grow-1"><p><span style="font-weight: normal;">How can I </span>migrate<span style="font-weight: normal;"> my Odoo database from another service provider?</span></p></span></button>
|
||
<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761645526435" role="region" id="myCollapseTab1761645526436" aria-labelledby="myCollapseBtn1761645526437">
|
||
<div class="accordion-body">
|
||
<div>To migrate your database to our service, please create a support ticket indicating that you want to migrate. Our team will then send you a link to a secure form where you can upload your database. Once received, we will spin up a new server according to your requirements and provide you with the credentials.</div><div><br/></div><div>We will copy your database to the new server, but you will need to install Odoo Enterprise and any third-party modules via Git.</div><div><br/></div><p>Please note that we do not support patch releases (e.g., 18.1 or 17.2) — only the main releases (18.0, 17.0, 19.0) are supported. Our migration service currently supports databases based on Odoo 17, 18, and 19.</p>
|
||
</div>
|
||
</div>
|
||
</div><div class="accordion-item position-relative z-1" data-name="Accordion Item">
|
||
<button type="button" class="accordion-header accordion-button justify-content-between gap-2 bg-transparent h6-fs fw-bold text-decoration-none text-reset transition-none collapsed" data-bs-toggle="collapse" aria-expanded="false" id="myCollapseBtn1761645843310" data-bs-target="#myCollapseTab1761645843309" aria-controls="myCollapseTab1761645843309"><span class="flex-grow-1"><p><span style="font-weight: normal;">Can I </span>update<span style="font-weight: normal;"> my Odoo database from an older version, e.g., 14 → 19?</span></p></span></button>
|
||
<div class="accordion-collapse collapse" data-bs-parent="#myCollapse1761645526435" role="region" id="myCollapseTab1761645843309" aria-labelledby="myCollapseBtn1761645843310">
|
||
<div class="accordion-body">
|
||
<div>Yes, we can help you upgrade your database from older versions to a supported release (17, 18, or 19), but only after reviewing your database to ensure compatibility. To start the process, please create a support ticket so our team can get in contact, review your database, and guide you through the upgrade steps safely.</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</section>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</section><section class="s_title pt40 pb40 o_colored_level" data-vcss="001" data-snippet="s_title" data-name="Title">
|
||
<div class="container s_allow_columns">
|
||
<h2 class="display-3-fs" style="text-align: center;">Still questions? Contact our support.</h2><section class="s_website_form pt16 pb16" data-vcss="001" data-snippet="s_website_form" data-name="Form">
|
||
<div class="container-fluid">
|
||
<form action="https://odoo4projects.com/website/form/" method="post" enctype="multipart/form-data" class="o_mark_required" data-mark="*" data-pre-fill="true" data-model_name="webhook.api" data-success-mode="redirect" data-success-page="/contactus-thank-you">
|
||
<div class="s_website_form_rows row s_col_no_bgcolor">
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_custom s_website_form_required" data-type="char"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="ow1e5z6wjcv"><span class="s_website_form_label_content">Your Name</span><span class="s_website_form_mark"> *</span></label><div class="col-sm"><input class="form-control s_website_form_input" type="text" name="contact_name" required="1" id="ow1e5z6wjcv"/></div></div></div><div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_model_required" data-type="email"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="ol2b1qq2dnc"><span class="s_website_form_label_content">Your Email</span><span class="s_website_form_mark"> *</span></label><div class="col-sm"><input class="form-control s_website_form_input" type="email" name="email_from" required="" id="ol2b1qq2dnc"/></div></div></div><div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_custom" data-type="char"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="o1lsbjwlkmfy"><span class="s_website_form_label_content">UUID</span></label><div class="col-sm"><input class="form-control s_website_form_input" type="text" name="UUID" id="o1lsbjwlkmfy" placeholder="Paste your ODOO4projects UUID here"/></div></div></div><div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_model_required" data-type="char"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="o8pt9mxjmy64"><span class="s_website_form_label_content">Subject</span><span class="s_website_form_mark"> *</span></label><div class="col-sm"><input class="form-control s_website_form_input" type="text" name="name" required="" id="o8pt9mxjmy64"/></div></div></div><div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_custom s_website_form_required" data-type="text"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="ol3hnakt4rgd"><span class="s_website_form_label_content">Your Question</span><span class="s_website_form_mark"> *</span></label><div class="col-sm"><textarea class="form-control s_website_form_input" name="description" required="" id="ol3hnakt4rgd" rows="3"></textarea></div></div></div><div class="mb-0 py-2 col-12 s_website_form_submit text-end s_website_form_no_submit_label" data-name="Submit Button">
|
||
<div style="width: 200px;" class="s_website_form_label"></div>
|
||
<span id="s_website_form_result"></span>
|
||
<a href="support.html#" role="button" class="btn btn-primary s_website_form_send">Submit</a>
|
||
</div>
|
||
</div>
|
||
</form>
|
||
</div>
|
||
</section>
|
||
</div>
|
||
</section></div>
|
||
|
||
<div id="o_shared_blocks" class="oe_unremovable"></div>
|
||
</main>
|
||
<footer id="bottom" data-anchor="true" data-name="Footer" class="o_footer o_colored_level o_cc ">
|
||
<div id="footer" class="oe_structure oe_structure_solo border text-break" style="--box-border-left-width: 0px; --box-border-right-width: 0px;">
|
||
<section class="s_text_block pb16 pt136" data-snippet="s_text_block" data-name="Container">
|
||
<div class="container">
|
||
<div class="row o_grid_mode" data-row-count="9">
|
||
<div class="o_colored_level o_grid_item g-col-lg-2 g-height-9 col-lg-2" style="grid-area: 1 / 1 / 10 / 3; z-index: 1;">
|
||
<h5>Useful Links</h5>
|
||
<ul class="list-unstyled">
|
||
<li><a href="index.html">Home</a><br/><a href="support.html" class="o_translate_inline">Support</a><br/><a href="legal.html" class="o_translate_inline">Legal</a></li><li><a href="contactus.html">Contact us</a><br/><br/></li><li><a href="workshops.html" class="o_translate_inline">Workshops</a></li><li><br/><a href="affiliates.html" class="o_translate_inline">Affiliates</a><br/><br/></li><li>Our service Partner:<br/><a href="https://OD8N.com" class="o_translate_inline">OD8N</a></li>
|
||
</ul>
|
||
</div>
|
||
<div class="o_colored_level o_grid_item g-height-9 g-col-lg-4 col-lg-4" style="grid-area: 1 / 4 / 10 / 8; z-index: 2;">
|
||
<h5>About us</h5>
|
||
<p>We build smart, scalable business solutions by combining the <strong>stability</strong> of Odoo ERP with the <strong>power</strong> of AI and N8N automation.</p><p>From streamlined sales to global rollouts, our <strong>lean, eco-friendly</strong> approach helps businesses cut costs, boost efficiency, and grow without limits.<br/><br/><br/></p>
|
||
</div>
|
||
<div class="o_colored_level o_grid_item g-height-9 g-col-lg-5 col-lg-5" style="grid-area: 1 / 8 / 10 / 13; z-index: 3;">
|
||
<h5>Contact us</h5><h5><a href="contactus.html" class="o_translate_inline btn btn-primary">Contact Form</a> <br/><br/></h5>
|
||
<div class="s_social_media text-start o_not_editable" data-snippet="s_social_media" data-name="Social Media">
|
||
<h5 class="s_social_media_title d-none">Follow us</h5>
|
||
<a href="https://odoo4projects.com/website/social/linkedin" class="s_social_media_linkedin" target="_blank" aria-label="LinkedIn">
|
||
<i class="fa fa-linkedin rounded-circle shadow-sm o_editable_media"></i>
|
||
</a>
|
||
<a href="index.html" class="text-800" aria-label="Extra page">
|
||
<i class="fa fa-home rounded-circle shadow-sm o_editable_media"></i>
|
||
</a>
|
||
<a href="website/social/youtube.html" class="s_social_media_youtube" target="_blank" aria-label="YouTube">
|
||
<i class="fa rounded-circle shadow-sm o_editable_media fa-youtube-play"></i>
|
||
</a>
|
||
</div><section class="s_website_form pb16 pt88" data-vcss="001" data-snippet="s_website_form" data-name="Form">
|
||
<div class="container-fluid">
|
||
<form action="https://odoo4projects.com/website/form/" method="post" enctype="multipart/form-data" class="o_mark_required" data-mark="*" data-pre-fill="true" data-model_name="mailing.contact" data-success-mode="redirect" data-success-page="/contactus-thank-you">
|
||
<div class="s_website_form_rows row s_col_no_bgcolor">
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_required" data-type="char"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="o5mv05gteje5"><span class="s_website_form_label_content">Your Name</span><span class="s_website_form_mark"> *</span></label><div class="col-sm"><input class="form-control s_website_form_input" type="text" name="name" required="1" data-fill-with="name" id="o5mv05gteje5"/></div></div></div><div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_model_required" data-type="email"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="ofumn82pf3i8"><span class="s_website_form_label_content">Your Email</span><span class="s_website_form_mark"> *</span></label><div class="col-sm"><input class="form-control s_website_form_input" type="email" name="email" required="" data-fill-with="email" id="ofumn82pf3i8"/></div></div></div><div data-name="Field" class="s_website_form_field mb-3 col-12 s_website_form_model_required s_website_form_field_hidden" data-type="many2many"><div class="row s_col_no_resize s_col_no_bgcolor"><label class="col-form-label col-sm-auto s_website_form_label" style="width: 200px" for="oeit2gaaznuj"><span class="s_website_form_label_content">Subscribe to</span><span class="s_website_form_mark"> *</span></label><div class="col-sm"><div class="row s_col_no_resize s_col_no_bgcolor s_website_form_multiple" data-name="list_ids" data-display="horizontal"><div class="checkbox col-12 col-lg-4 col-md-6"><div class="form-check"><input type="checkbox" class="s_website_form_input form-check-input" id="oeit2gaaznuj0" name="list_ids" checked="checked" value="1" required="" data-fill-with="undefined"/><label class="form-check-label s_website_form_check_label" for="oeit2gaaznuj0">Newsletter</label></div></div></div></div></div></div><div class="mb-0 py-2 col-12 s_website_form_submit text-end s_website_form_no_submit_label" data-name="Submit Button">
|
||
<div style="width: 200px;" class="s_website_form_label"><br/></div>
|
||
<span id="s_website_form_result"></span>
|
||
<a href="support.html#" role="button" class="btn btn-primary s_website_form_send">Submit</a>
|
||
</div>
|
||
</div>
|
||
</form>
|
||
</div>
|
||
</section>
|
||
</div>
|
||
<div class="o_grid_item g-col-lg-4 o_colored_level g-height-1 col-lg-4" style="z-index: 4; grid-area: 5 / 9 / 6 / 13;"><p>Subscribe to Newsletter</p></div></div>
|
||
</div>
|
||
</section>
|
||
</div>
|
||
<div class="o_footer_copyright o_colored_level o_cc" data-name="Copyright">
|
||
<div class="container py-3">
|
||
<div class="row row-gap-2">
|
||
<div class="text-center text-muted col-md d-flex flex-column-reverse gap-2 text-md-start">
|
||
<span class="o_footer_copyright_name me-2 small">Copyright © ODOO4projects LLC</span>
|
||
</div>
|
||
<div class="text-center o_not_editable small col-md mt-auto mb-0 text-md-end">
|
||
<div class="o_brand_promotion">
|
||
Powered by
|
||
<a target="_blank" class="badge text-bg-light" href="http://www.odoo.com?utm_source=db&utm_medium=website">
|
||
<img alt="Odoo" src="web/static/img/odoo_logo_tiny.png" width="62" height="20" style="width: auto; height: 1em; vertical-align: baseline;" loading="lazy"/>
|
||
</a>
|
||
-
|
||
The #1 <a target="_blank" href="http://www.odoo.com/app/ecommerce?utm_source=db&utm_medium=website">Open Source eCommerce</a>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</footer>
|
||
</div>
|
||
|
||
</body>
|
||
</html> |