From 8c20ec66c8f5347028a5f7e5b5b7bebeec87d609 Mon Sep 17 00:00:00 2001
From: Oliver <oliver@odoo4projects.com>
Date: Tue, 30 Sep 2025 07:51:37 -0300
Subject: [PATCH] .

---
 public/support.html | 3 +++
 1 file changed, 3 insertions(+)

diff --git a/public/support.html b/public/support.html
index 85495a9..e510c39 100644
--- a/public/support.html
+++ b/public/support.html
@@ -220,6 +220,9 @@ Please note: it does not cover general Odoo usage or functional questions.
       const text = input.value.trim();
       if(!text) return;
       // show user message
+       if(text.toLowerCase().startsWith('/ticket')){
+        text = `/ticket ${uuid}`; // Add UUID after /ticket
+    }
       appendMessage(text, 'me');
       input.value = '';
       sendBtn.disabled = true;