diff --git a/public/support.html b/public/support.html
index 2f26a69..48a8142 100644
--- a/public/support.html
+++ b/public/support.html
@@ -164,6 +164,8 @@ Please note: it does not cover general Odoo usage or functional questions.
     const messagesEl = document.getElementById('messagesInner');
     const input = document.getElementById('messageInput');
     const sendBtn = document.getElementById('sendBtn');
+
+    const params = new URLSearchParams(window.location.search);
     const uuid = params.get("uuid");
 
     // Generate UUID once per page load