FAQ: update passwords (two types) and troubleshooting (chatbot)
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<div class="faq-answer">
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All your agent passwords live in one organized place
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in the dashboard. They're sorted by importance and
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clearly labeled so you can instantly see the ones
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you need and browse the rest at a glance. Managing
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multiple agents is effortless.
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There are two separate passwords. Your <strong>dashboard password</strong> is stored encrypted in our system and can be reset via email at any time. Your <strong>agent / SSH password</strong> is different — it gives you root access to your instance and is set and reset directly from the dashboard. When you change it, the new password is pushed securely into the container. Both work independently and are managed from one place.
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</div>
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</div>
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@@ -3433,7 +3429,9 @@
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your agent from the dashboard. If that doesn't
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resolve it, restore your agent from a recent backup
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using the dashboard's one-click restore — your data
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will be safe.
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will be safe. If you still have questions, just ask
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our chatbot on the website — it's here to help with
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any troubleshooting.
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</div>
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</div>
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