FAQ: update passwords (two types) and troubleshooting (chatbot)

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Oliver
2026-06-11 09:19:44 -03:00
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<div class="faq-answer">
All your agent passwords live in one organized place
in the dashboard. They're sorted by importance and
clearly labeled so you can instantly see the ones
you need and browse the rest at a glance. Managing
multiple agents is effortless.
There are two separate passwords. Your <strong>dashboard password</strong> is stored encrypted in our system and can be reset via email at any time. Your <strong>agent / SSH password</strong> is different — it gives you root access to your instance and is set and reset directly from the dashboard. When you change it, the new password is pushed securely into the container. Both work independently and are managed from one place.
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your agent from the dashboard. If that doesn't
resolve it, restore your agent from a recent backup
using the dashboard's one-click restore — your data
will be safe.
will be safe. If you still have questions, just ask
our chatbot on the website — it's here to help with
any troubleshooting.
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