**Module:** Discuss

Shared channels and pinned announcements ensure the whole team sees important updates without relying on scattered emails.

## Copy

Team updates scatter across inboxes when there's no central place to put them. Important announcements get buried in email threads. Decisions made in one meeting don't reach the people who need to act on them. Team members who joined the meeting know what happened; those who didn't feel out of the loop. This information fragmentation creates teams where some people know things and others don't—inequality that erodes coordination and trust.

This module centralizes team updates. Shared channels create a single place for team communications, visible to everyone who belongs. Pinned announcements ensure critical updates stay visible, not buried by newer messages. Everyone sees the same information because it lives in the same place. The result is teams where information equity is built in, not teams where knowledge varies by inbox.

For copywriters: Focus on the information inequality—how scattered updates create knowledge gaps between team members. Position centralized channels as the mechanism that creates information equity. The audience should recognize their own knowledge gaps and how scattered updates created them.

## Ideas

- **Angle:** Create information equity—centralized updates that ensure everyone knows what everyone needs to know
- **Audience:** Team leads, operations managers, HR managers, distributed teams
- **Pain points:** Scattered updates, knowledge gaps, missed announcements, information inequality, coordination breakdowns
- **Outcomes:** Everyone informed, visible announcements, shared knowledge, information equity, coordinated teams
- **Vertical spins:** Remote teams (async communication), multi-location (cross-site updates), enterprises (department channels), startups (team alignment)