**Module:** Repairs

Repair orders with parts tracking, technician assignments, and customer notifications keep every job organised from intake to delivery.

## Copy

Repair businesses lose money through lost jobs. A customer drops off equipment and the work gets forgotten in the shuffle. Parts arrive but nobody connects them to the right job. The repair is complete but the customer never gets notified. Each breakdown in communication costs time, creates unhappy customers, and sometimes loses the job entirely. The root cause isn't bad people—it's a lack of system to track the work through every stage.

This module brings end-to-end visibility to repair operations. Repair orders create a single record that tracks every job from intake to delivery. Parts tracking ensures components are linked to jobs and available when needed. Technician assignments keep work distributed and accountable. Customer notifications keep clients informed without requiring them to call for status. The result is a repair operation that never loses a job.

For copywriters: Focus on the lost job problem—repairs that fall through the cracks between stages. Position tracking as the mechanism that connects every piece. The audience should recognize their own stories of repairs that got lost or delayed due to visibility gaps.

## Ideas

- **Angle:** Never lose a repair job—connect every stage from intake to delivery so nothing falls through
- **Audience:** Repair shop managers, field service businesses, auto shops, HVAC contractors, appliance service companies
- **Pain points:** Lost jobs, forgotten repairs, parts mismatches, customer complaints, technician coordination problems
- **Outcomes:** Complete job visibility, reduced lost jobs, better customer communication, smoother operations, technician accountability
- **Vertical spins:** Auto repair (vehicle service tracking), HVAC (equipment repair), electronics (device repair), manufacturing (equipment maintenance)